This course is best for Owners & Managers. We recommend you take this course after you have completed the Post Opening Franchisee Course. As an Owner, you will likely be the person managing your staff and location at the beginning. When/if you hire a Manager, this will be a great onboarding course for them to get started with.

What you'll learn in this course are tips and tricks to better manage your location. Topics include:

• Setting expectations with your estheticians
• Learning about the MCR training resources
• Retention ideas
• Performance Improvement Plans (PIPs)
• Growth path ideas
• Team meeting agendas
• Walkthrough of our Hello Sugar Dashboard, where you'll learn how to read the MCR Reports and Ads Performance data

Let's dive in!